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Warranty

warranty

Heuga carpet tiles are always extensively tested by a TNO/GuT laboratory in accordance with the highest quality requirements. Our confidence in the quality of our carpet tiles is so great that, in addition to the statutory warranty of 6 months,we offer a 7-year warranty on wear, colour fastness and deformation and shrinking of the tiles.

This is a diminishing warranty, which means that – when a warranty claim is submitted – an incremental annual reduction applies in accordance with the information in paragraph 9.3 of the general online terms and conditions of delivery and sales.

The warranty is only valid if the carpet tiles have been laid, maintained and used in accordance with the guidelines provided by Heuga at the time of delivery.